It started with a phone call.

A ride arranged. A low vision aid that helped someone read their mail again. A refill reminder that kept a treatment on track. Share the moment this week when a simple interaction changed someone's day — these stories go straight to our practice partners so they can see the difference you're making.

One story, every week. Due each Friday from every care manager.

Share this week's story

Tell us about a moment this week when something you did — a call, a reminder, a fix — made a real difference for a patient. A first name or initials is all we need.

This submission counts toward your weekly requirement. Each care manager shares a minimum of one story per week — and the strongest ones get shared at our practice steering committee calls, so pick the moment that made a real difference.

Care manager